Custom Family Portrait Coffee Mug - Personalised Keepsake - Photo Memories

About Ceramic Coffee Mug

• Premium Quality: Made from a premium grade (AAA rated) coated ceramic.
• Double-Sided Print: The design is printed on both sides of the mug. (If you would like the image on just one side, please specify in the order notes.)
• Size: 9.5cm High x 8cm Diameter (approx.)
• Capacity: 11oz/300ml (approx.). We also offer a larger version with a capacity of 15oz.
• Dishwasher Safe: Top rack recommended. To extend the life of this mug, capable of withstanding 50 dishwasher cycles, handwash with a soft sponge or cloth is recommended, as dishwasher conditions may vary.
• Microwave Safe: Yes
• Secure Packaging: The mug will be packaged in a double-wall cardboard box to ensure it reaches you safely.
• Quality Craftsmanship: We use high-quality industrial equipment to create your gift in our own studio, right here in the UK.
• Permanent Print: Each design is printed using professional sublimation inks and heat pressed to permanently place the print on the product. It will not crack, peel, or wash away. The printed image will be clear, sharp, and colourful.

About Enamel Camping Mug

• Premium Grade: Enamel mug with a silver rim.
• Double-Sided Print: The design is printed on both sides of the mug. (If you would like the image on just one side, please specify in the order notes.)
• Capacity: 12oz/350ml (approx.)
• Great for Camping: Ideal for camping or outdoor use.
• Lightweight and Durable: Lightweight but durable construction.
• Perfect Gift: The perfect gift for any coffee lover who has everything else already.
• Secure Packaging: Packed in a white cardboard box.
• Care Instruction: Dishwasher safe, but we recommend washing by hand to best preserve the enamel coating.

Order Processing

• Most items are handmade to order.
• Processing time: 1-3 working days (may be longer during busy periods).
• We’ll notify you of any delays.

Delivery Times

• UK: 1-5 business days
• Europe: 5-10 business days
• Rest of World: 1-3 weeks

Shipping Costs

• Standard: £2.99 (Royal Mail 48).
• Free: Orders over £35 (Royal Mail 24Hrs Tracked).

Shipping & Express Options

• Costs calculated at checkout.
• Express: Dispatched in 1-2 days (Royal Mail Special Delivery by 1pm).
• Urgent + Express: Dispatched in 24 hours (Royal Mail Special Delivery by 1pm).

Returns are accepted within 30 days at your own cost. Please include your order number.

How to Return

Contact us via the platform you purchased from or email info@denmary.co.uk.

Refunds

We’ll refund the item price (excluding postage) once returned in resalable condition.

Exclusions

Customised or personalised items cannot be returned, except for defects.