Experience the joy of turning sixteen with our Personalised Sweet 16 Mug. This enchanting mug is the ultimate keepsake to celebrate such a significant birthday, meticulously crafted just for her.
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Customisable with her name: Add a personal touch that makes her feel truly special.
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Stylish and Practical: Perfect for enjoying her favourite hot beverage in absolute style.
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Convenient and Durable: Dishwasher and microwave safe, ensuring effortless use and care.
Ideal for: This delightful mug is perfect for a cosy morning brew or a comforting hot chocolate before bed. It's an exceptional gift for a daughter, niece, or a friend's sweet 16 celebration, transforming it from just a present into a cherished memory.
Order Processing
- Most products are personalised and handmade to order.
- We aim to process your order within 1-3 working days.
- During busy periods (e.g., Christmas), processing times may be longer.
- You will be informed of any delays.
Delivery Times
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UK: 1-5 business days
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Europe: 5-10 business days
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Rest of World: 1-3 weeks
Shipping Costs
- Standard shipping: £2.99 via Royal Mail 48.
- Free delivery for orders over £35 with Royal Mail 24Hrs tracked service.
Shipping Calculation
- Shipping costs are calculated at checkout.
- The price depends on the items in your basket.
- The fixed rate for standard shipping is £2.99 but may vary based on your chosen service.
Express Shipping Options
You can return orders at your own cost within 30 days of receiving them. Please include your order number.
How to Return
Contact customer services through the platform you purchased on or email us at info@denmary.co.uk.
Refunds
A refund of the original cost, minus postage, will be issued once we receive your return in resalable condition.
Exclusions
Items customised to your specifications or clearly personalised are excluded from the statutory right of cancellation and our standard return policy. These items cannot be returned even if defective.