Customised 16th Birthday Heart Ornament - Daughter & Sister Keepsake

• Customisable Printing: By default, it is one-sided print. You can choose the two-sided print option from our product page and add your own short text on the reverse side instead of the same design as the front.
• Ready to Hang: Comes with its own hanging ribbon, making it easy to display. Ribbon colour may vary, but all options are stunning!
• Printed Sparkle: The sparkle and shine are printed on and do not come from real glitter.
• Gift Box Option: Upgrade to a craft box for a perfect gift wrap, available from our product page. By default, shipped in a bubble padded envelope. We also provide a white gift box or white organza bag option that can be selected on this product page.

Specification:

• Dimensions: 7cm x 7cm
• Material: Ceramic
• Thickness: 3mm
• Durable Design: Permanent sublimation printing ensures the design remains vibrant and smooth.

Order Processing

• Most items are handmade to order.
• Processing time: 1-3 working days (may be longer during busy periods).
• We’ll notify you of any delays.

Delivery Times

• UK: 1-5 business days
• Europe: 5-10 business days
• Rest of World: 1-3 weeks

Shipping Costs

• Standard: £2.99 (Royal Mail 48).
• Free: Orders over £35 (Royal Mail 24Hrs Tracked).

Shipping & Express Options

• Costs calculated at checkout.
• Express: Dispatched in 1-2 days (Royal Mail Special Delivery by 1pm).
• Urgent + Express: Dispatched in 24 hours (Royal Mail Special Delivery by 1pm).

Returns are accepted within 30 days at your own cost. Please include your order number.

How to Return

Contact us via the platform you purchased from or email info@denmary.co.uk.

Refunds

We’ll refund the item price (excluding postage) once returned in resalable condition.

Exclusions

Customised or personalised items cannot be returned, except for defects.