Bespoke Bear Duo Cushion - Anniversary Keepsake - Romantic Gift

About Natural White Cushion Cover

• 100% Polyester: The soft touch material makes these pillowcases super comfortable to lay on. You'll love the feel of the fabric against your skin.
• One-Sided Print: Printed on one side.
• Discreet Zip Opening: Features a discreet zip opening.
• Optional Infill: You can choose to have just the cushion cover or to include an infill.
• Permanent Print: The ink is permanently fused to the material, making it smooth to touch and feel.
• Standard Size: Standard size fits most pillows. Measures 40cm x 40cm (15.7" x 15.7").
• Print Area: Maximum print area is 29cm x 29cm (11.4" x 11.4").

About Linen (Canvas) Cushion Cover

• Exclusive and Unique Designs: Printed in-house using sublimation ink and paper, guaranteeing high quality 100% polyester and an incredible heavy canvas feel with a slight off-white colour compared to our standard cushion covers.
• One-Sided Print: Printed on one side.
• Hidden Zip Opening: Features a hidden zip opening.
• Natural Look: Naturally woven looking cushion covers.
• Optional Infill: You can have just the cushion cover or choose to include an infill.
• Standard Size: Standard size fits most pillows. Measures 40cm x 40cm (15.7" x 15.7").
• Print Area: Maximum print area is 29cm x 29cm (11.4" x 11.4").

Washing Instructions:

• Warm Wash: 30° warm wash.
• Avoid Tumble Drying: Do not tumble dry.
• Do Not Dry-Clean: Do not dry-clean.
• Warm Iron: Warm iron inside out, avoiding the image area.

Order Processing

• Most products are personalised and handmade to order.
• We aim to process your order within 1-3 working days.
• During busy periods (e.g., Christmas), processing times may be longer.
• You will be informed of any delays.

Delivery Times

• UK: 1-5 business days
• Europe: 5-10 business days
• Rest of World: 1-3 weeks

Shipping Costs

• Standard shipping: £2.99 via Royal Mail 48.
• Free delivery for orders over £35 with Royal Mail 24Hrs tracked service.

Shipping Calculation

• Shipping costs are calculated at checkout.
• The price depends on the items in your basket.
• The fixed rate for standard shipping is £2.99 but may vary based on your chosen service.

Express Shipping Options

We also provide express shipping options at checkout.

• Express Delivery: We will ship your order within 1-2 working days by 1pm via Royal Mail Special Delivery service.
• Urgent Order + Express: We will ship your order within 24 hrs by 1pm via Royal Mail Special Delivery service.

You can return orders at your own cost within 30 days of receiving them. Please include your order number.

How to Return

Contact customer services through the platform you purchased on or email us at info@denmary.co.uk.

Refunds

A refund of the original cost, minus postage, will be issued once we receive your return in resalable condition.

Exclusions

Items customised to your specifications or clearly personalised are excluded from the statutory right of cancellation and our standard return policy. These items cannot be returned even if defective.